FAQ & Contact

Find answers to common questions or get in touch with our team for personalized assistance.

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868-123-4567

Mon-Fri, 8am-4pm

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support@records.my.gov.tt

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Frequently Asked Questions

General Questions

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Office Locations

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Port of Spain Office

2 Wrightson Road, Port of Spain

Phone: 868-123-4567

Hours: Monday-Friday, 8:00 AM - 4:00 PM

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San Fernando Office

High Street, San Fernando

Phone: 868-123-4568

Hours: Monday-Friday, 8:00 AM - 4:00 PM

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Arima Office

Arima Town Hall, Arima

Phone: 868-123-4569

Hours: Monday-Friday, 8:00 AM - 4:00 PM

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Chaguanas Office

Chaguanas Government Campus

Phone: 868-123-4570

Hours: Monday-Friday, 8:00 AM - 4:00 PM

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FAQ & Contact

General Questions

What is Records.TT?

How long does it take to receive a certificate?

Can I track my application status?

Application Process

What documents do I need to apply for a certificate?

Can someone else apply for a certificate on my behalf?

How do I pay for my certificate?

Certificate Types

What's the difference between a certified copy and an e-certificate?

How do I get a certificate for someone born outside Trinidad and Tobago?

Can I get a multilingual certificate?

Corrections & Amendments

How do I correct an error on my certificate?

Can I change my name on my birth certificate?

How much does it cost to correct a certificate?

Technical Support

I can't log in to my account. What should I do?

How do I update my contact information?

Is the website secure?

Port of Spain Office

San Fernando Office

Arima Office

Chaguanas Office